As a general reminder, please think carefully before you decide to put anything on the Internet. For example, if you voluntarily disclose user information in chat areas or bulletin boards (e.g., comments sections), that information could be seen and used by others, and may result in unsolicited messages from others. We are not responsible for the personally identifiable information or other user information you may choose to submit in these public forums. To request removal of your personal information from any Bespoke publicly viewable forum or page (when applicable), please contact us as provided below. In some cases, we may not be able to remove personal information voluntarily disclosed by you in such forums or pages for legal retention purposes or technical limitations (e.g., the data may not be searchable), in which case, we will notify you if we are unable to do so.
When you use the Site, your user information may be collected, used, and shared in a variety of manners. As detailed below, the type of user information collected may vary based on how it was gathered, but may include, among other things, your name, email address, and other information that you voluntarily submit (e.g., when applying to an available position) such as name, phone number, home address, email, education, W2, work life details, and selling psychometric data), information automatically collected about your usage of the Site (e.g., the content that you choose to view), and information about you that our third party partners may share with us if such third party partners have previously received your consent to do so.
When you fill out registration forms, submit your resume, or provide us with other information actively, you will know what information we are collecting because you are actively submitting it. Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:
- Signing up for email alerts;
- Completing a form related to one of our products or services;
- Submitting a resume; and
- Contacting us for technical support or customer service.
Depending on how you interact with the Site, the personal information we collect from you may vary. For example, to receive email alerts we may ask only for an email address and name. In other circumstances, such as when you complete a form related to a particular service offering, we may ask you to provide other information, which may include your name, phone number, and postal address. On a voluntary basis, you may also decide to provide us more sensitive information such as your social security number; driver’s license or other government-issued identification number, or payment information, including a bank account, credit or debit card number. You should not include sensitive data (such as, social security number, driver’s license number, credit or debit card numbers, etc.) in any submission except where we specifically prompt you to provide such information.
When you use the Site, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means may vary, but generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Site. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data, and other information about how you used the Site. Automated means of data collection include the following:
- Web Browser. When you visit a Bespoke website, your browser automatically sends us your Internet protocol (“IP”) address so that the web pages you request can be sent to your computer or device. We may use your IP address to determine additional information, such as whether the computer or device has ever been used to visit Bespoke before, which Bespoke features were used the most often, and how much time was spent on a page.
- Web Beacons and Log Files. We use “web beacons” (also known as Internet tags, pixel tags, tracking pixels, and clear GIFs) on our websites and those of certain of our job posting clients. These web beacons allow us and third parties to collect information such as the IP address of the device, the URL of the web page, the time the page was viewed, the type of browser used, and any additional information in cookies that may have been set by the third party. The information is typically collected in log files, which generally track traffic on our websites. We use this information for a variety of purposes, including the management of our online advertising by establishing which ads brought users to our websites. The information also is used for analytical purposes and to manage technical issues that may arise. We do not attempt to identify individual users through this information.
- Mobile Device ID.If you access or use the Site on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers and IP Address. We may create and assign to your device an identifier that is similar to an account number. We may collect the device type and any other information you choose to provide, such as user name, geolocation or email address.
- Mobile Analytics.We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and from where the application was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
- Location Data. If you access the Site using a mobile device, we may collect your physical location if you have enabled this feature. Even if you are not using a mobile device, information about your general location may be discernable from your device’s IP address or the URLs we receive.
We may receive information about your activity on and off the Site from our affiliates, advertisers, partners, employers, recruiters, and other third parties we work with. For example: our employer clients and service providers working on their behalf may share with us information about the candidate status of job seekers who had applied for positions with these employers (e.g. application status, completed stages of interview process, whether an offer was made, and whether the candidate was hired).
We collect, process and use information using cookies or similar technologies to help us identify you when you visit Bespoke and we may share cookies with third-party advertisers or advertising networks to serve you relevant, targeted ads. Most web browsers automatically accept cookies, but generally allow users to modify their browser settings to display a warning before accepting a cookie, to accept cookies only from certain websites, and/or to refuse all cookies. Cookies fall into the subcategories below.
Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Site. Without them, Bespoke may not be able to provide the core Site functions and features to you, and the Site would not operate as well as you or Bespoke would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files (detailed below), and other credential-related information. For EU individuals, essential cookies also help inform Bespoke whether you require, or have already been served, an affirmative consent request in connection with the GDPR. Essential cookies include analytics cookies, which provide us data that allows us to better understand its users and improve the Site based on what we have learned from that data.
Other cookies are used to collect and process information about your preferences and similar choices in connection with the Site in order to optimize your browsing experience (e.g., various local preference settings; which geographically customized version of the Site and related content you may prefer. Preference cookies include social media cookies, which collect information about your social media usage and other data you may have provided in connection with such usage (if you access the Site through a social media website or mobile application, you may have social media cookies). If you wish to modify or change your social media cookies, please visit and review the settings on your applicable social media account(s).
We encourage you to consider keeping your cookies enabled. If you choose to disable the receipt of cookies from our Site, you may not be able to use or benefit from certain features of the Site.
Use of Your Information
Our primary goal in collecting, using, and sharing user information is to enhance your experience on the Site, support the Site, and improve its features, performance, and other elements. Your user information may be used for the purposes outlined below. We will not use your user information without a valid legal basis to do so.
Interactive Communications from the Site
To enhance your experience, we may provide you with interactive communications, such as notifications of activity on the Site or newsletters to the e-mail address that you provide to us. Such interactive communications are provided only to those users who have expressly provided us with their permission to receive them as part of their user profile. From time to time we may provide emails highlighting new features, promotions or contests on the website to those users who have expressly provided us with their permission to send such communications as part of their user profile.
Communications from Third Parties
We respect the privacy of our users and will not disclose or distribute our user list to any third-party, nor will we permit anyone else to do so. However, we may make available user information from users who have expressly provided us with their permission to receive third party offers. In those cases, your e-mail address and any other relevant user information will be transferred to the third party. You can remove your consent to this use or modify your related user information by contacting Bespoke as indicated below.
Sharing of Information
You may be requested to voluntarily provide certain user information during your use of the Site. If you choose to do so, that user information may be shared with us as well as business partners, affiliates and vendors providing hosting and other services for us. When you sign up for such services, we will share your user information only as necessary for the third-party to provide that service. These third parties are prohibited from using your user information for any other purpose.
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you, such as your name and e-mail address. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We use this personally identifiable information to notify contest winners and award prizes. We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Limited Service Third Party Providers
We occasionally hire other companies to provide limited services on our behalf, including but not limited to those handling the processing and delivery of newsletter mailings, processing transactions, or performing statistical analysis of our services. We will only provide those companies the information they need to deliver the service. In some instances, these companies may collect information directly from you. In these cases, you will be notified of the involvement of the external service provider. In all cases, these companies are subject to agreements that require them to maintain the confidentiality of your information and they are prohibited from using that information for any other purpose.
Change in Site Ownership
In the event the ownership of the Site may change at some point in the future, we intend for the Site to continue to maintain a relationship with you. In the event of a sale, merger, public offering, bankruptcy or other change in control of Bespoke, your information may be shared with the person or business that then owns or controls the site. Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information. You will be notified as described below in “How will I know if the Privacy Statement is changed.”
As Required by Law
Bespoke may disclose your personal information if required to do so by law such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on us or to protect and defend our rights or property.
We care about the protection of your user information and use industry standard safeguards to do so. Of course, it’s important to keep in mind that no data transmission on the Internet is guaranteed to be 100% secure.
Your information is stored on our servers. We use industry standard physical, electronic, and organizational safeguards to protect your user information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, “perfect security” does not exist on the Internet. Please keep in mind that no data transmission on the Internet is guaranteed to be 100% secure. If you are concerned that your privacy may have been breached, please contact us as provided below.
Privacy of Children
If you are less than 16 years old, please do not send any user information to us including, but not limited to, information such as your name, address, or email address. We do not knowingly collect nor do we wish to collect any personally identifiable information or other user information from children under the age of 16. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete that information from our database and terminate any corresponding account, if any. We encourage you to discuss the Site with your parent or guardian.
Your user information may be transferred to other countries in connection with your use of the Site. If you access or use the Site outside of the United States, your user information will be transferred to our servers in the United States.
How to Contact Us
If we make any material or substantial changes we will notify you by sending an e-mail to the e-mail address you have provided us when signing up for email alerts or we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.